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NachoTuesday
Trends in Global Digital Payments

James Fisher
James Fisher
Head of Customer Delivery, Finix
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NachoTuesday Webinar, Tuesday
October 29, 2024

Webinar summary

In this NachoTuesday webinar, James from Finix discusses their full-stack payment processing platform that aims to simplify payments for businesses of all sizes by eliminating middlemen. He highlights key trends in the payment industry, including the increasing demand for faster and easier payment acceptance, the rise of embedded payments for improved customer experience, and the need for transparent and cost-effective solutions. Finix differentiates itself by offering a unified platform that handles everything from acquiring to payouts, along with user-friendly low-code/no-code options and a strong customer-first approach supported by engineering expertise.

Key Talking Points:

  • The Payment Industry is Evolving Towards Simplicity and Speed: Businesses are increasingly seeking faster payment processing, easier integration, and unified platforms that streamline operations and improve the overall customer experience.
  • Embedded Payments Enhance Customer Convenience and Trust: Integrating payment acceptance directly into applications and online experiences reduces friction and security concerns, mirroring the seamlessness of popular digital services.
  • Transparency, Support, and a Customer-First Approach are Crucial in Payment Processing: Businesses should prioritize partners who offer clear pricing, proactive support (including technical expertise), and a genuine commitment to their customers' success in navigating the complexities of payment processing.
See full video transcript

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